Automating and Standardizing Processes for a GSE

Automating and Standardizing Processes for a GSE

After a regularly scheduled audit caused a GSE's Identity Access Management (IAM) program to receive a rating of "significantly deficient," the organization opted to automate and standardize processes across three lines of business.

Leading an effort that examined over 40 current state processes, Celerity's expert process consultants identified bottlenecks and operating issues that were hindering effective performance at the GSE. The analysis led to a centralized collection of re-designed processes for a more effective, automated, and standardized IAM framework.

The Acceleration? In only 7 months, Celerity reduced the GSE's manual provisioning and de-provisioning of access by 25%, increased user profile reviews from quarterly to monthly engagements, and cleaned up over 6,000 user groups for improved transparency and efficiency.

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  • Solutions: Business Transformation Services

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