Increasing Market Share for Healthcare Provider with New Quote-to-Card Platform
A leading BCBS was facing an overwhelming volume of Small Group renewal activity and needed to automate its slow, error-prone paper system to support scalability and growth. A new digital portal for brokers, which could facilitate both renewals and automate set-up for new clients on any browser or platform, would provide a world-class “Quote to Card” experience for small businesses purchasing healthcare plans.
Celerity leveraged best-of-breed technologies and an Agile team of business and technical experts to create a durable back-end platform paired with a lightweight, purpose-built front-end. The front-end can be easily changed or replaced as new BCBS’s are brought online and want to buy the system.
The Acceleration? We shortened quote-to-card time and increased market share for our client during a time of heavy activity, providing functionality to 5,000+ business users.View full case study