Careers » Open Positions » 18-00836

Linux Systems Engineer

Linux System Engineer – Waltham, MA

Join Celerity as a Linux Systems Engineer and build a rewarding career in a fast-paced, Agile work environment that offers the excitement of a start-up with the traction of an industry leader.
Our global travel technology client's tests systems services and support division is growing to elevate the Product Engineering Groups, on complex cross division and cross site projects. Test & Platform Services (TPS) team, provides technical support for customer facing Test Systems, training system and internal test systems.
System Engineers will be providing support to customers in terms of test systems operations, developing/ enhancing scripts, tools, processes, procedures and in isolating, diagnosing, reproducing and fixing operations issues in a timely manner. To be successful in this role, the candidate must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges.

II. Main Responsibilities
• Perform first and second level error analysis and recovery in a timely manner (Incident Management)
• Provide Incident and Problem management input
• Attend Problem Management report meetings and follow up on the action items given to the team
• Produce troubleshooting guides and Operational procedures
• Perform all Software loads and changes on the various systems and verify the results (Change Management)
• Automation of repeatable tasks with the help of scripting (Python preferred)
• Facilitate migration of applications to Cloud based infrastructure
• Update and coordinate handover calls
• Attend regular support meetings
• Review and verify implementation plans
• Independently support all projects and implementations
• Support and execute activities around the Capture Restore cycles

About You
Education
Bachelors/ Masters Degree in Engineering/ Scientific studies
ITIL Certification is a plus

Relevant work experience
• Good Experience in running, supporting and managing high availability infrastructures (24/7/365 >99.999% up-time requirements)
• Good knowledge of Operating Systems such as Linux / Unix
• Good scripting skills in one or more of the following languages Shell, HTML, Perl, Python, Java
• Good understanding of ITIL processes
• Good communicator in both written and oral form
• Fluent in English
• Good problem solving and analytical skills
• Good negotiation skills
• Able to follow processes and multitask
• Proactive and positive attitude
• Good understanding of Project Management
• Team player
• Able to work independently
• Good presentation skills
• Basic knowledge of relational databases such as MySQL and Oracle
• Basic knowledge of NoSQL (MongoDB, Couchbase)

Business understanding
System Engineers will be providing support to customers in terms of test systems operations, developing/ enhancing scripts, tools, processes, procedures and in isolating, diagnosing, reproducing and fixing operations issues in a timely manner. To be successful in this role, the candidate must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges.

Technical Skills
Computing

  • Systems/Operations Engineer with overall work experience of 6 to 10 Years with at least 4 years of scripting experience (Mandatory)
  • 5+ years of experience in Technical/ Operations support role with Incident Management and IT Change Management in an Operations Center or like environment (Mandatory)
  • Experience with Cloud Infrastructure and Automation with Ansible (Appreciated)
  • Good written and verbal communication skills.
  • Good interpersonal communication and customer service skills are needed in to work successfully with customers in high stress and/or ambiguous situations.
  • 1-2 years of experience in Travel industry (Nice to have)

Languages
Scripting languages (Bash/ Python)

We Are Celerity
Celerity, founded in 2002, is a digital integration consultancy that fuses technology, strategy, and design together to create seamless, beautiful experiences across a variety of industries including travel and hospitality, media and entertainment, healthcare, financial services, manufacturing, and non-profit. Acquired in 2015, Celerity is a subsidiary of AUSY Group, a France-based IT consultancy. Celerity has a global network of over 6,000 employees working in 16 countries, as well as a development center in Sibiu, Romania to support enterprise clients across the globe.
Visit us at www.celerity.com
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Build Your Career
At Celerity, your professional growth plan focuses on accelerating your career by fusing personal interests with training and mentorship. We recognize in this ever-evolving digital world, there is extreme value in learning new skills and technologies. Celerity provides opportunities to shape skill sets, work with an amazing team of industry-leading consultants and exciting clients, in addition to professional trainings and certifications that best align with your career goals.
Benefits
Our People are everything. Celerity provides a diverse and holistic benefit package: Check out what joining Celerity can do for you and your family.

We are proud to be an Equal Opportunity Employer.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Celerity is committed to providing veteran employment opportunities to our service men and women.