Guide: Create insight from customer stories

Customers tell stories through your business data, so you already know exactly what they want. But how do you interpret all that information? Our guide, Create Insight from Customer Data, will help you interpret customer data and become more customer-centric. Starting today your business can promote a deeper understanding of your customer through the stories …


Guide: 7 Ways to be more customer-centric today

Change can happen even in the smallest actions. Our 7 Ways to Be More Customer-Centric Today outlines pragmatic changes you can make now to focus on your customer and transform your business. Download the guide today to get: Seven actionable steps you can take today to align to your customer A jumpstart on building a …


Human Behavior and the User Experience

Ken Mohnkern visits the research behind three foundational user experience (UX) principles and how they can be applied properly to enhance the user experience.