How do you feel about telehealth now?

I’ve been thinking a lot about telehealth since the coronavirus took hold. I’m not a medical professional, but having advised companies in this industry and as a consumer, I have observed how healthcare providers have slowly adopted and used telehealth in increasingly innovative ways over the past decade. However, what was once hyped as a …


House Calls Go Digital, Just in Time

Extend the capability and flexibility of your operations by scheduling virtual appointments your patients can attend remotely. Telehealth is becoming an increasingly popular way to deliver medical care, while also saving time, money—and, amidst a coronavirus outbreak—peace of mind. Download our informative brief to understand how you can quickly realize the benefits and move past …


When to Use RPA: The 8-Step Checklist to Ensure You Choose the Right Processes to Automate

The benefits of robotic process automation (RPA) include reduced effort and error, and increased profitability and efficiency. But not every process is a good candidate for transformation. Download When to Use RPA: The 8-Step Checklist to Ensure You Choose the Right Processes to Automate now to discover the 3 criteria all processes must meet before …


The Benefits of RPA at a Glance

As the 2020s progress, you’re going to hear more and more about how all types of industries are leveraging Robotic Process Automation (RPA). RPA uses software robots or “bots” to automate repetitive digital processes in your organization. The bots can be used for anything from workflow automation to performing tasks that eat up hours of …


Becoming a Responsive Enterprise: 4 Success Strategies to Include in Your 2020 Plan

Today’s consumers expect services that are free, immediate, and flawlessly delivered. The technology to support this elevated service—from artificial intelligence and the Internet of Things to gamification—is becoming more sophisticated by the minute. With so much disruption reshaping the marketplace, building a responsive enterprise that’s able to respond quickly is critical to your business’ survival …


Improve the Quality of Your QA Program with the QA Maturity Model

Do you test your solutions only after they’re developed? Or do you include QA testing from the start and have it baked in through every phase of your development process? Most organizations fall somewhere between those two ends of the spectrum. And knowing where you fall is the key to moving toward the Agile, continuous …


5 Ways BPM Consultants Improve Change Management

Business Process Management consultants bring objectivity, comprehensive problem-solving, and needed bandwidth to your internal challenges. They help with sustainable change management in many ways.

Planning Your Post-Merger Integration Journey

Being adaptive to what’s happening in the market, connecting everything inside the operation, driving cost out of the business—these things are challenging enough in a static environment, but what happens when companies find themselves needing to deliver all this and more while planning for an M&A event?

Three Keys to a Successful Transition from PM to Scrum Master

While the transition from Project Manager to Scrum Master may be challenging initially, you can do it. Change your mindset to focus on serving the team, rallying the team, and building a great a product, and you will find much success in your new role.