Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Responsive Enterprise
Serving the unbanked population, Pt. 2: A closer look at the costs of being unbanked in America
In the first article in our series on financial inclusion and how traditional institutions can better serve underbanked and unbanked populations in the US, we broke down the three reasons more than 40 million people are underserved by traditional banking institutions: the high cost of services, inaccessible services, and a growing lack of trust in…
Read more →
Operational Excellence
Guide: A guide for your change journey
Forbes estimates that 70% of companies will not reach their digital transformation project goals, wasting a collective $900 billion in the process. Forrester states that 50% of digital transformation efforts stalled because leaders struggled to compel their organizations to see and act differently. Meanwhile, the digital race is on, with competitiveness, customer experience and your…
Read more →
Customer experience
Celerity Announces Curt Schwab as President and Chief Client Officer: Entrepreneurial leader brings more than 20 years of experience guiding enterprises through digital transformation
McLEAN, VIRGINIA, September 29, 2021—Global business and technology advisory firm, Celerity, named Curt Schwab as their President and Chief Client Officer. An experienced consultant and thought leader in digital solutions, Curt will work collaboratively with Celerity's executive leadership team and clients to deliver results across the value chain that provide lasting positive impact. "I am…
Read more →
Responsive Enterprise
Serving the unbanked population, Pt. 1: Understanding America’s unbanked and underbanked
A 2020 FDIC report shows that 6% of US households were unbanked, meaning that no one in the household had a checking or savings account at a bank or credit union. This represents over 7.1 million households. Even though these have been the lowest unbanked population statistics since 2009, the recent pandemic may increase the…
Read more →Most Popular Insights
Customer experience
Infographic: Move your data to the intelligent edge with Azure
Enterprise Agility
Who will shape the next big disruption in the mortgage lending arena?
Data at the edge, vol. II: Enriched business intelligence
Operational Excellence
How do you feel about telehealth now?
Technology
Why do companies struggle with digital transformation?
Editor's Picks
Operational Excellence
Leading people through forced change
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
Customer experience
So you have a journey map. Now what?
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
RPA in 2020
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
LinkedIn LIVE events
Evolving Organizations Responsive Enterprise
Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, ...
Evolving Organizations Responsive Enterprise
As the staggering pace of technological transformation continues, organizations are working tirelessly to not only adapt, but thrive. I had ...
What’s new in nonprofit transformation?
On June 3rd, Celerity hosted a LinkedIn LIVE Health + Life Sciences panel discussion, Evolving Organizations, Responsive Enterprise. These ...
Webinars + podcasts
Activate your journey map
Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...
Harnessing innovation at scale
Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...
Service blueprinting explained
Work smarter. Not harder. How we do our work matters, especially in today’s business climate. When employees are productive and engaged, ...
