Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Buy Now, Pay Later (BNPL): Control program for risk management
Buy Now, Pay Later (BNPL) Control program for risk management Services [case-study-light custom_taxonomy="offering"] Engagement at-a-glance A leading national bank launched a new product that allows merchants to partner with them on flexible payment options. With the lack of third-party process documentation impairing visibility, an aggressive timeline, and staff turnover-they needed a reliable, robust approach…
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Creating a culture of innovation: Breaking silos to create a culture of innovation, curiosity, and alignment
Creating a Culture of Innovation Breaking silos to create a culture of innovation, curiosity, and alignment Services [case-study-light custom_taxonomy="offering"] Engagement at-a-glance A leading communications technology company landed a lucrative federal contract. Fast forward a few years, and that contract accounted for more than 80 percent of the company's revenue. Realizing the financial risk that…
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Uncovering new opportunities for innovation
Uncovering new opportunities for innovation Services [case-study-light custom_taxonomy="offering"] Engagement at-a-glance Within the heavily disrupted automotive industry, car-buying preferences and behaviors have changed dramatically. A major credit reporting agency knew they needed to update their understanding of today's car buying journey from end to end in order to realign their offering and launch new products…
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Responsive Enterprise
Celerity Announces Jack Leach as Senior Client Partner and Financial Services Vertical Leader: Experienced Senior Client Partner brings deep domain and consulting experience combined with digital transformation expertise to Celerity
August 23, 2022 – Celerity, the premium advisory services arm of the Randstad Technologies Group dedicated to helping businesses efficiently respond to change, today announced Jack Leach as Senior Client Partner and Financial Services Vertical Leader. Leach brings more than 25 years of experience architecting and implementing business strategies and digital transformation effortsto his new…
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Why do companies struggle with digital transformation?
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Operational Excellence
Leading people through forced change
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
Customer experience
So you have a journey map. Now what?
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
RPA in 2020
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
LinkedIn LIVE events
Evolving Organizations Responsive Enterprise
Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, ...
Evolving Organizations Responsive Enterprise
As the staggering pace of technological transformation continues, organizations are working tirelessly to not only adapt, but thrive. I had ...
Driving innovative disruption in the automotive industry
Celerity is known for being a place where people with disruptive ideas about enterprise transformation can connect. Recently, I hosted ...
Webinars + podcasts
On-Demand Webinar: How Responsive Enterprises thrive in uncertain times
When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...
Activate your journey map
Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...
Harnessing innovation at scale
Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...
