INSIGHTS

Knowledge is power.
Read our latest insights.

Using Product Thinking to improve health system employee efficiency, effectiveness and productivity

Insights Using Product Thinking to improve health system employee efficiency, effectiveness and productivity Services Engagement at-a-glance Celerity partnered with one of the largest health systems in the US to develop and deliver an employee-centric intranet experience that is helping caregivers be more efficient, effective and productive so they stay focused on providing high…

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Responsive Enterprise Rapid Assessment

Responsive Enterprise Rapid Assessment 5 Questions to Benchmark and Compare A Responsive Enterprise embraces change to create competitive advantage, a critical approach to sustained success. Are you one of the 15% of firms that are truly responsive? Scroll down to take the quiz Responsive Enterprise Let's Connect. MCLEAN, VIRGINIA 8405 Greensboro Drive, Suite 700 McLean,…

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Innovating the future of recruiting and work: By journey mapping today's talent experience, a global leader in recruiting and HR services unlocks opportunities for a human-centered future of work

Insights Innovating the future of recruiting and work By journey mapping today's talent experience, a global leader in recruiting and HR services unlocks opportunities for a human-centered future of work Services Engagement at-a-glance A global leader in recruiting and HR services is on a mission to realize it's vision of a human-centered future…

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Creating a people-first organization: Building a better customer experience by establishing a vision and roadmap for customer-journey-led innovation

Insights Creating a people-first organization CX maturity assessment and co-creation of a 5 year CX Center of Excellence roadmap Services Engagement at-a-glance To develop greater customer experience (CX) maturity and embed journey-led decision-making across their operations in 39 countries, our client-a leader in recruiting and HR services-turned to the CX experts at Celerity.…

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Editor's Picks

Why do companies struggle with digital transformation?

Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

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Customer experience

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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LinkedIn LIVE events

Still from transportation LinkedIn LIVE session with Anne Parmer, Brandon Baldassari, and Gabryel Cossani

Evolving Organizations Responsive Enterprise

Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, ...

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financial services transformation

Evolving Organizations Responsive Enterprise

As the staggering pace of technological transformation continues, organizations are working tirelessly to not only adapt, but thrive. I had ...

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Still from transportation LinkedIn LIVE session with Anne Parmer, Brandon Baldassari, and Gabryel Cossani

Driving innovative disruption in the automotive industry

Celerity is known for being a place where people with disruptive ideas about enterprise transformation can connect. Recently, I hosted ...

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Webinars + podcasts

Sign up to watch Celerity webinar recording

On-Demand Webinar: How Responsive Enterprises thrive in uncertain times

When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...

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activate journey map

Activate your journey map

Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...

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innovation at scale

Harnessing innovation at scale

Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...

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