Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Uncategorized
Serving the unbanked population: Understanding America’s unbanked and underbanked
A 2020 FDIC report shows that 6% of US households were unbanked, meaning that no one in the household had a checking or savings account at a bank or credit union. This represents over 7.1 million households. Even though these have been the lowest unbanked population statistics since 2009, the recent pandemic may increase the…
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Responsive Enterprise
Evolving Organizations Responsive Enterprise: Driving innovative disruption in the automotive industry
Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, demand for used cars and trucks is up 45% and it’s a seller’s market, with demand exceeding supply. In 2020, automotive manufacturers and dealers reinvented digital retail sales while simultaneously dealing with…
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Customer experience
Celerity welcomes Dr. David Nickelson to lead their Health and Life Sciences practice: 20+ Years of digital healthcare transformation experience come together to solve healthcare’s biggest challenges
McLEAN, VIRGINIA, July 29, 2021—Global business and technology advisory firm, Celerity, is proud to welcome a new Senior Client Partner to lead its Health + Life Sciences offerings, Dr. David Nickelson. With over 20 years of experience helping clients efficiently and effectively discover and deliver quality healthcare products, services, experiences and outcomes, making him the…
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Responsive Enterprise
Evolving Organizations Responsive Enterprise: What’s new in financial services transformation?
As the staggering pace of technological transformation continues, organizations are working tirelessly to not only adapt, but thrive. I had the opportunity to delve into this issue and its impact on the banking sector with Jason Henrichs, CEO of Alloy Labs, a consortium of small and mid-sized banks and fintechs. Many banks have tried to…
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Customer experience
Infographic: Move your data to the intelligent edge with Azure
Enterprise Agility
Who will shape the next big disruption in the mortgage lending arena?
Data at the edge, vol. II: Enriched business intelligence
Operational Excellence
How do you feel about telehealth now?
Technology
Why do companies struggle with digital transformation?
Editor's Picks
Operational Excellence
Leading people through forced change
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
Customer experience
So you have a journey map. Now what?
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
RPA in 2020
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
LinkedIn LIVE events
Evolving Organizations Responsive Enterprise
Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, ...
Evolving Organizations Responsive Enterprise
As the staggering pace of technological transformation continues, organizations are working tirelessly to not only adapt, but thrive. I had ...
What’s new in nonprofit transformation?
On June 3rd, Celerity hosted a LinkedIn LIVE Health + Life Sciences panel discussion, Evolving Organizations, Responsive Enterprise. These ...
Webinars + podcasts
Activate your journey map
Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...
Harnessing innovation at scale
Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...
Service blueprinting explained
Work smarter. Not harder. How we do our work matters, especially in today’s business climate. When employees are productive and engaged, ...
