INSIGHTS

Knowledge is power.
Read our latest insights.

Operational Excellence

Guide: A guide for your change journey

Forbes estimates that 70% of companies will not reach their digital transformation project goals, wasting a collective $900 billion in the process. Forrester states that 50% of digital transformation efforts stalled because leaders struggled to compel their organizations to see and act differently. Meanwhile, the digital race is on, with competitiveness, customer experience and your…

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Customer experience

Celerity Announces Curt Schwab as President and Chief Client Officer: Entrepreneurial leader brings more than 20 years of experience guiding enterprises through digital transformation

McLEAN, VIRGINIA, September 29, 2021—Global business and technology advisory firm, Celerity, named Curt Schwab as their President and Chief Client Officer. An experienced consultant and thought leader in digital solutions, Curt will work collaboratively with Celerity's executive leadership team and clients to deliver results across the value chain that provide lasting positive impact. "I am…

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Responsive Enterprise

Serving the unbanked population: Understanding America’s unbanked and underbanked

A 2020 FDIC report shows that 6% of US households were unbanked, meaning that no one in the household had a checking or savings account at a bank or credit union. This represents over 7.1 million households. Even though these have been the lowest unbanked population statistics since 2009, the recent pandemic may increase the…

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Responsive Enterprise

Evolving Organizations Responsive Enterprise: Driving innovative disruption in the automotive industry

Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, demand for used cars and trucks is up 45% and it’s a seller’s market, with demand exceeding supply. In 2020, automotive manufacturers and dealers reinvented digital retail sales while simultaneously dealing with…

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Editor's Picks

Why do companies struggle with digital transformation?

Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

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Customer experience

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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LinkedIn LIVE events

Innovation in the Automotive Industry

Evolving Organizations Responsive Enterprise

Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, ...

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financial services transformation

Evolving Organizations Responsive Enterprise

As the staggering pace of technological transformation continues, organizations are working tirelessly to not only adapt, but thrive. I had ...

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202106_LinkInLIVE_Health_Panel_InsightsHero

What’s new in nonprofit transformation?

On June 3rd, Celerity hosted a LinkedIn LIVE Health + Life Sciences panel discussion, Evolving Organizations, Responsive Enterprise. These ...

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Webinars + podcasts

activate journey map

Activate your journey map

Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...

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innovation at scale

Harnessing innovation at scale

Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...

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Service Blueprinting

Service blueprinting explained

Work smarter. Not harder. How we do our work matters, especially in today’s business climate. When employees are productive and engaged, ...

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