White paper: Ultimate Guide to M&A Success for Mid-Market Companies

Global Mergers & Acquisitions activity broke all records in 2021, reaching $5.8 trillion for the first time and shattering the 2007 record of $4.55 trillion. In fact, more than 62,000 M&A activities transpired in 2021. That’s a lot of activity and a lot of money — but will it result in actual added value? In …


Guiding Principles for Process Optimization—Part 1

Continuous and iterative improvement is a journey for every business. As leaders we know we need to improve our quality; we need to do things faster; we need to do things in the most cost-efficient manner; and that is just the tip of the iceberg. How do we begin to tackle and prioritize? At Celerity …


Salesforce Health Cloud implementation places patients at the center of healthcare

To meet the ever-evolving challenges of the healthcare space today, hospitals and healthcare systems are increasingly turning to Salesforce’s Health Cloud to deliver secure, cutting-edge ways to reduce operational costs, improve control, compliance and enhance productivity—without ever compromising the quality of patient care delivered. At Celerity, we are helping payers, providers manage staff and patients …


Guide: A guide for your change journey

Forbes estimates that 70% of companies will not reach their digital transformation project goals, wasting a collective $900 billion in the process. Forrester states that 50% of digital transformation efforts stalled because leaders struggled to compel their organizations to see and act differently. Meanwhile, the digital race is on, with competitiveness, customer experience and your …


Driving innovative disruption in the automotive industry

Celerity is known for being a place where people with disruptive ideas about enterprise transformation can connect. Recently, I hosted Brandon Baldassari, the Head of Sales for Jaguar Land Rover, North America and Gabryel Cosanni, whose resume includes customer experience, CRM, and data integration for brands like BMW, Disney Universal, Silver Sea Cruises, and Darden …


Whitepaper: Change management metrics

Now, more than ever, change is at the core of pretty much everything in the corporate environment. From inclusion policies to technology modernization, organizations are moving forward at a rapid pace. The importance of measuring change couldn’t be greater. As a result, implementing a change management framework is increasingly important to driving results for the …


The shift to digital

In part one of this 2-part series, we discussed some of the factors driving the shift to digital in nonprofit environments. In part two, we’ll cover some approaches as part of your digital strategy to respond to those factors in rapidly changing circumstances. Depending on your needs, these approaches represent small, medium and large interventions …


The shift to digital

Managing membership associations and nonprofits is complicated and complex, especially in an environment where member engagement matters more than ever. COVID-19 descended upon us so quickly that many associations and nonprofits are still struggling to reconcile the consequences. There’s no doubt the pandemic has had a significant impact on normal fundraising experiences and cycles. Adding …


Change management framework

When implementing change, how do you know what is working well and what needs adjustment? What metrics help you answer those questions and demonstrate progress? Now, more than ever, change is at the core of pretty much everything in the corporate environment. From inclusion policies to technology modernization, organizations are moving forward at a rapid …


Bouncing forward: Change management and customer experience

Anyone who sits down with Sjaloom Verhagen, as I had the privilege to do on the most recent installment of Celerity’s Bouncing forward series on LinkedIn Live, will be immediately struck by her attentiveness to customer experience. A veteran of Marriott and the hospitality industry, Sjaloom has made a natural transition to healthcare, and now …