INSIGHTS

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Technology

'Heartbleed' Bug Exposes Millions of Sites to Security Risks

Security researchers from Codenomicon and Google unveiled on Monday the existence of a bug in certain versions of OpenSSL, the library that encrypts and secures web transactions as well as many other network services. Bugs are discovered in software all the time, but this one has generated far more attention and panic. Why? Some estimate…

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Operational Excellence

5 Ways to Better Manage a Data Center Transition Project

Data center transitions are a complex undertaking usually requiring intense planning, a large budget, new infrastructure, and the ability to work across multiple departments and vendors. Most data centers are used for local resiliency or disaster recovery capabilities in support of production operations. Based on my recent project experiences, organizations should consider the following when…

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Technology

IT Service Management in the Age of the Consumer

Consumer Pressure on Technology Organizations Is it any wonder that IT organizations today are struggling to meet the expectations of their users and customers? Internal IT’s competition is injected right into the walls of their organization since their own personnel are the very consumers that are engaging, learning, and adopting all of this technology at…

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Strategy + Insights

Easy Application Metrics with Statsd for Mobile Strategy

In this digital economy, it's not enough to simply deliver a custom web and mobile strategy that meets a client's functional specifications. For our clients focused on incorporating DevOps into their ecosystem and culture, our deliverables need to support their goals of maximizing mean time between failures (MTBF) and minimizing mean time to resolution (MTTR).…

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Operational Excellence

6 Reasons Why Businesses Should Adopt an Agile Framework

Lean project methodologies such as Agile development Scrum and Kanban are all the buzz right now. So what does a just-in-time approach mean for your business? Companies want to save money while still best serving customers, but they often forget the easiest way to illicit customer feedback: just ask the customer. The Agile/Lean world focuses…

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Operational Excellence

The Big Risks behind Big Data, and How to Prevent Them

As we demand more access to data to improve decision-making and optimize business performance, super-sized data stores and large data sets are becoming more and more common—and vulnerable. Business leaders should liken this practice to stowing all of their treasures in a bank vault—they want to keep that data secure, since any loss can potentially…

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Technology

Finding ROI in Enterprise Mobile Apps

The mobile revolution has empowered individuals to supplant enterprises as early adopters of personal technology. Because we’ve chosen the convenience, utility, and speed of mobile apps, most of us would fail at everyday tasks without our smartphones—and we’re just fine with that. Though these consumer needs are becoming priorities in the enterprise (80% of manufacturers…

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Operational Excellence

The Scoop on Scrum Development

When I got my Certified ScrumMaster license in Silicon Valley a few years ago, I was surprised to find 20 or so employees from Apple—not from their Development team, but from their Marketing team—there to learn about Scrum. Now, that doesn’t seem so strange. Scrum is quickly affecting more and more departments in businesses everywhere,…

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Strategy + Insights

How to Get “Lucky” with Hummingbird, Google’s New Search Algorithm

Are you feeling lucky? We all know there’s not much actual “luck” involved in Google’s commitment to understanding exactly what you mean and giving you back exactly what you want. To provide quick, accurate, and timely information, Google updates its search algorithm over 500 times a year—mostly with minor enhancements—but occasionally, they unveil brand new…

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Operational Excellence

Is Cross-Selling at a Crossroads for Financial Services?

Any good executive knows the value of a successful cross-sell program. Cross-selling is the practice of selling an additional product or service to an existing customer, and it’s one of the simplest strategies an organization can undertake to substantially increase revenue. Not only does cross-selling allow an organization to take advantage of the known risk…

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Editor's Pick

Workforce Solutions

4 Key Questions To Ask Your IT Talent Provider

This will come as no surprise—it’s getting harder and harder to find qualified IT talent. The unemployment rate…

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Strategy + Insights

Brief: Create a Pragmatic Application Modernization Plan

It’s easy to get overwhelmed at the prospect of updating an entire portfolio of applications. But moving forward…

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Technology

Outlook: Where Is RPA Headed?

This article series began with examining what robotic process automation (RPA) is. It then made the case for…

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Operational Excellence

14 Must-Know Mobile App Best Practices

Mobile technology use is at an all time high as 80 percent of internet surfers now own a…

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