Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Technology
Finding the Perfect Balance Between SaaS and In-House DAM
It's a delicate balance to develop a hybrid strategy for Digital Asset Management. While Cloud SaaS solutions appeal to many organizations as a way to reduce costs and infrastructure, there are compelling reasons not to move all assets to the cloud. The secret to finding this balance lies in understanding what assets should be moved…
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Operational Excellence
The Reality of Intellectual Property (IP) Data Protection: 3 Ways to Combat Everyday Risks
In a landmark case last week, the U.S. Justice Department charged five Chinese officials with hacking into the networks of the U.S. Steel Corporation and Westinghouse Electric. Unfortunately, the theft of corporate secrets from what is estimated to be more than 3,000 American companies in one report circulated last year is nothing new. Intellectual property…
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Technology
Native App vs. Mobile Web Debate: What Digital Experience Do You Need?
Choosing whether to build a mobile website or native application (or both!) is a decision that every organization needs to make for itself when defining its mobile and content strategies. Celerity’s Digital Experience team often helps clients make that important decision. We recently held a brown bag discussion on the topic of mobile web versus…
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Customer experience
Shaken or Stirred? How Knowing Audience Habits Can Make or Break UX
UX designers are always looking to digitally knock down barriers and help facilitate desired actions from a user. And understanding user cognitive habits is the first step in winning users over to a website. What are Cognitive Habits? Cognitive habits are the repeated responses you give in the same situation without really thinking. A habit…
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Enterprise Agility
Are You Coaching Your Lean Six Sigma Candidates for Success?
As a Black Belt (BB), I've observed on many occasions how crucial it is to position Lean Six Sigma (LSS) trainees and candidates for success at the start of their journey. When LSS capability is not effectively created from the getgo, the organization wastes time and resources, and may miss key market opportunities when planned…
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Technology
'Heartbleed' Bug Exposes Millions of Sites to Security Risks
Security researchers from Codenomicon and Google unveiled on Monday the existence of a bug in certain versions of OpenSSL, the library that encrypts and secures web transactions as well as many other network services. Bugs are discovered in software all the time, but this one has generated far more attention and panic. Why? Some estimate…
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Operational Excellence
5 Ways to Better Manage a Data Center Transition Project
Data center transitions are a complex undertaking usually requiring intense planning, a large budget, new infrastructure, and the ability to work across multiple departments and vendors. Most data centers are used for local resiliency or disaster recovery capabilities in support of production operations. Based on my recent project experiences, organizations should consider the following when…
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Technology
IT Service Management in the Age of the Consumer
Consumer Pressure on Technology Organizations Is it any wonder that IT organizations today are struggling to meet the expectations of their users and customers? Internal IT’s competition is injected right into the walls of their organization since their own personnel are the very consumers that are engaging, learning, and adopting all of this technology at…
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Technology
Easy application metrics with Statsd for mobile strategy
In this digital economy, it's not enough to simply deliver a custom web and mobile strategy that meets a client's functional specifications. For our clients focused on incorporating DevOps into their ecosystem and culture, our deliverables need to support their goals of maximizing mean time between failures (MTBF) and minimizing mean time to resolution (MTTR).…
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Enterprise Agility
6 Reasons Why Businesses Should Adopt an Agile Framework
Lean project methodologies such as Agile development Scrum and Kanban are all the buzz right now. So what does a just-in-time approach mean for your business? Companies want to save money while still best serving customers, but they often forget the easiest way to illicit customer feedback: just ask the customer. The Agile/Lean world focuses…
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Most Popular Insights
Customer experience
Infographic: Move your data to the intelligent edge with Azure
Enterprise Agility
Who will shape the next big disruption in the mortgage lending arena?
Data at the edge, vol. II: Enriched business intelligence
Operational Excellence
How do you feel about telehealth now?
Technology
Why do companies struggle with digital transformation?
Editor's Picks
Operational Excellence
Leading people through forced change
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
Customer experience
So you have a journey map. Now what?
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
RPA in 2020
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
LinkedIn LIVE events
Webinars + podcasts
On-Demand Webinar: How Responsive Enterprises thrive in uncertain times
When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...
Activate your journey map
Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...
Harnessing innovation at scale
Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...
