Strategy + Insights
Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Usually, the words ‘intranet’ and ‘exciting’ aren’t used together in the same sentence. But the days of traditional intranets serving as pure document repositories are long gone. The explosion of social tools and CMS technologies has given birth to the next generation of dynamic websites, including the corporate intranet. Once viewed as dry, stale sites…
Read more →Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
Learn how digital transformation is giving forward-thinking organizations the opportunity to...
How can you achieve large-scale change management that improves both the customer experience...
In a world that is increasingly going digital-first, how do you enable true transformation? Dan Murray...
Harnessing innovation can be painful and disruptive unless you turn an innovation process into....
Service blueprinting can help optimize processes that set the stage for increased employee...
Celerity CEO Ken Quaglio joined the Pittsburgh Tech Council’s TechVibe podcast to discuss...