INSIGHTS

Knowledge is power.
Read our latest insights.

Enterprise Agility

Let your company values drive your WFH approach

These are certainly trying times for all of us. In the last few weeks you’ve heard from everyone from Dr. Phil to Dr. Dre on how to improve your mindset in these times and how to accomplish feng shui in your home office. Everyone approached Week 1 of a work-from-home labor force with great optimism…

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Operational Excellence

What's your RPA readiness?

Robotic process automation (RPA) is transforming workplaces by automating tedious manual processes to complete tasks faster, eliminate human error, and free your workforce for higher value initiatives. Where are you on your automation journey? And what are your next steps? Take our RPA readiness assessment, see where your RPA lands, and learn tips for advancement…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for a necessary change that will make the business more successful. Organizational leaders create a story for this journey because there is a compelling reason to do so. But this normal path to change has been significantly overturned…

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Customer Centricity

How do you feel about telehealth now?

I’ve been thinking a lot about telehealth since the coronavirus took hold. I’m not a medical professional, but having advised companies in this industry and as a consumer, I have observed how healthcare providers have slowly adopted and used telehealth in increasingly innovative ways over the past decade. However, what was once hyped as a…

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Enterprise Agility

Who will shape the next big disruption in the mortgage lending arena?

Remember the days when, if you needed a new coffee maker and a cookbook, you’d drive to a department store, then to a bookstore? Then Amazon came along and, with a few clicks, it provided the convenience of buying both items from your sofa and offered options for the best price. Amazon became the one-stop…

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Operational Excellence

House calls go digital, just in time

Extend the capability and flexibility of your operations by scheduling virtual appointments your patients can attend remotely. Telehealth is becoming an increasingly popular way to deliver medical care, while also saving time, money—and, amidst a coronavirus outbreak—peace of mind. Download our informative brief to understand how you can quickly realize the benefits and move past…

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Operational Excellence

When to use RPA

The benefits of robotic process automation (RPA) include reduced effort and error, and increased profitability and efficiency. But not every process is a good candidate for transformation. Download When to Use RPA: The 8-Step Checklist to Ensure You Choose the Right Processes to Automate now to discover the 3 criteria all processes must meet before…

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Operational Excellence

The benefits of RPA at a glance

As the 2020s progress, you’re going to hear more and more about how all types of industries are leveraging Robotic Process Automation (RPA). RPA uses software robots or “bots” to automate repetitive digital processes in your organization. The bots can be used for anything from workflow automation to performing tasks that eat up hours of…

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Experience

Introducing an ecosystem that revolves around you

Now in their mid-30s, Amanda and Steve are ready to make the biggest investment of their lives. Both are on an upward trajectory at work. They expect their family to grow soon and so there’s a lot going into their decision to pour nearly 40% of their family’s income into a new home over the…

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Strategy + Insights

Why do companies struggle with digital transformation?

2020 is here, and with it comes a new set of challenges. The next decade will see companies of all sizes faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated systems, inefficient processes, and nimble competitors have reached a tipping point—they must either evolve or expire. In short, digital transformation is…

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Editor's Picks

Strategy + Insights

Why do companies struggle with digital transformation?

2020 is here, and with it comes a new set of challenges. The next decade will see companies…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

Read more →
Customer Centricity

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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Cloud Services

RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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