INSIGHTS

Knowledge is power.
Read our latest insights.

Uncovering new opportunities for innovation

Insights Uncovering new opportunities for innovation Services Engagement at-a-glance Within the heavily disrupted automotive industry, car-buying preferences and behaviors have changed dramatically. A major credit reporting agency knew they needed to update their understanding of today's car buying journey from end to end in order to realign their offering and launch new products…

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Responsive Enterprise

Celerity Announces Jack Leach as Senior Client Partner and Financial Services Vertical Leader: Experienced Senior Client Partner brings deep domain and consulting experience combined with digital transformation expertise to Celerity

August 23, 2022 – Celerity, the premium advisory services arm of the Randstad Technologies Group dedicated to helping businesses efficiently respond to change, today announced Jack Leach as Senior Client Partner and Financial Services Vertical Leader. Leach brings more than 25 years of experience architecting and implementing business strategies and digital transformation effortsto his new…

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Operational Excellence

Guiding Principles for Process Optimization—Part 1

Continuous and iterative improvement is a journey for every business. As leaders we know we need to improve our quality; we need to do things faster; we need to do things in the most cost-efficient manner; and that is just the tip of the iceberg. How do we begin to tackle and prioritize? At Celerity…

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Celerity helps leading healthcare nonprofit mature into a Responsive Enterprise: Innovation experts at Celerity used a design thinking and innovation approach to navigate disruptions from the global pandemic for a worldwide leader in the fight against cancer

Insights Celerity helps leading healthcare nonprofit mature into a responsive enterprise Innovation experts at Celerity used a design thinking and innovation approach to navigate disruptions from the global pandemic for a worldwide leader in the fight against cancer Services Engagement at-a-glance To find new ways to advance its mission and build greater engagement…

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Agile assessment of mindset and maturity levels: Many opportunities revealed to enhance the Agile adoptions and decision making

Insights Agile assessment of mindset and maturity levels Many opportunities revealed to enhance the Agile adoptions and decision making Services Engagement at-a-glance To drive transparency, decision-making, team empowerment, and focus on predictable outcomes across one of its most high-profile engineering divisions, our client-an industry leader in the software, hardware, and consumer electronics arena-turned…

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Agile approach to program management helps national federal credit union achieve ACET Baseline maturity

Insights Agile approach to program management helps national federal credit union achieve ACET Baseline maturity To strengthen cybersecurity preparedness and meet its annual National Credit Union Association (NCUA) assessment, our client, a national federal credit union, turned to the experts at Celerity. Results of the engagement include: Remediating 14 outstanding gaps identified during previous NCUA…

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Sprint velocity increases by 400% after Celerity improves a national credit union’s organizational alignment: Instilling an Agile mindset to increase effectiveness and team velocity

Insights Sprint velocity increases by 400% after Celerity improves a national credit union's organizational alignment Teams are now in sync about Agile practices, a customer-centric mindset and delivering business value to a $20B portfolio of clients Organizational alignment engagement at-a-glance To address backlogs and sluggish progress during a platform migration within the IT operations group at a…

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Improving the mortgage underwriting process: Breaking down silos and shortening the underwriting process timeline

Insights Improving the mortgage underwriting process Breaking down silos and shortening the underwriting process timeline Using process mapping to help save 900,000 hours of effort each year. The underwriting department of a national credit union was struggling. In the midst of an increase in application volumes, the department became highly backed up. Loans were taking 4 to 6 weeks to underwrite, compared…

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Realizing the benefits of automation: Implementing robotic process automation for reduced cycle times, improved efficiency and cost savings

Insights Realizing the benefits of automation Implementing robotic process automation for reduced cycle times, improved efficiency and cost savings The development of just a few automated processes resulted in nearly $600K in annual savings. On the road to improved efficiencies through robotic process automation (RPA), a large credit union faced challenges. Multiple key processes within…

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People + change management

Insights Engage and empower people with SEALSM Change Management Lead a focused approach to drive + enable change Celerity provides a comprehensive solution to lead and implement organizational change management strategies that help operationalize change at all levels of your organization. Our SEALSM framework recognizes that people are at the center of everything we do…

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Editor's Picks

Why do companies struggle with digital transformation?

Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

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Customer experience

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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LinkedIn LIVE events

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What’s new in nonprofit transformation?

On June 3rd, Celerity hosted a LinkedIn LIVE Health + Life Sciences panel discussion, Evolving Organizations, Responsive Enterprise. These ...

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Leading digital transformation

Bouncing forward: Leading digital transformation

Nonprofits and member associations have had to reconcile a rapid digital pivot with their event strategy due to the pandemic. Jay Brodsky, ...

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Whiteboard planning

Bouncing forward: Change management and customer experience

Anyone who sits down with Sjaloom Verhagen, as I had the privilege to do on the most recent installment of Celerity’s Bouncing forward ...

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Webinars + podcasts

Sign up to watch Celerity webinar recording

On-Demand Webinar: How Responsive Enterprises thrive in uncertain times

When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...

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activate journey map

Activate your journey map

Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...

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innovation at scale

Harnessing innovation at scale

Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...

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