INSIGHTS

Knowledge is power.
Read our latest insights.

Customer experience

Accelerating Your Project With Collaborative Website Design: Can You Really Have It All?

Everyone has heard the old adage, “you can build it fast, good, or cheap…pick two.” In most situations, the reality is that you can’t have it all. But what if you could? Because collaborative design maximizes the possibility of achieving all three of these options, it may be worth considering for your next website project.…

Read more →
Technology

Redesigning the Intranet: How CMS Technologies & Social Tools Engage & Excite

Usually, the words ‘intranet’ and ‘exciting’ aren’t used together in the same sentence. But the days of traditional intranets serving as pure document repositories are long gone. The explosion of social tools and CMS technologies has given birth to the next generation of dynamic websites, including the corporate intranet. Once viewed as dry, stale sites…

Read more →

Editor's Picks

Why do companies struggle with digital transformation?

Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…

Read more→
Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

Read more→
Customer experience

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

Read more→

RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

Read more→

LinkedIn LIVE events

Webinars + podcasts

Sign up to watch Celerity webinar recording

On-Demand Webinar: How Responsive Enterprises thrive in uncertain times

When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...

Read more →
activate journey map

Activate your journey map

Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...

Read more →
innovation at scale

Harnessing innovation at scale

Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...

Read more →