INSIGHTS

Knowledge is power.
Read our latest insights.

Cloud Services

Infographic: Move your data to the intelligent edge with Azure

What do we mean when we talk about moving data to the "intelligent edge?" At its core, we mean getting the right information in the right place at the right time. With 2.5 quintillion bytes of data created every day, that task is far easier said than done for most companies. Fortunately, tools like Microsoft…

Read more →
Experience

Guide: Create insight from customer stories

Customers tell stories through your business data, so you already know exactly what they want. But how do you interpret all that information? Our guide, Create Insight from Customer Data, will help you interpret customer data and become more customer-centric. Starting today your business can promote a deeper understanding of your customer through the stories…

Read more →
Experience

Guide: 7 Ways to be more customer-centric today

Change can happen even in the smallest actions. Our 7 Ways to Be More Customer-Centric Today outlines pragmatic changes you can make now to focus on your customer and transform your business. Download the guide today to get: Seven actionable steps you can take today to align to your customerA jumpstart on building a customer-centric…

Read more →
Experience

Behavioral Design for the Everyday Brain

Designing for rational decision makers is designing for an audience that doesn't exist. How can our understanding of cognitive biases help us build experiences that users will love? Loss. It’s a four-letter word with more power over your decision making than you may know. A Cal State San Marcos professor studying motivation turned his classroom…

Read more →
Experience

5 Steps to Your First User Test

The barrier to entry into user testing has never been lower. Forget size and budget. Companies who interact with users on a regular basis will swim, while others sink. Despite the ease of entry, many still neglect testing and rely on internal opinions to guide product decisions. Though investing in a user researcher is ideal,…

Read more →
Experience

Human Behavior and the User Experience

While navigating a well-designed user experience feels organic and natural, the science behind that end result is very much a deliberate effort. Assumptions and whims make User Experience (UX) Designers squirm. Instead, we prefer making design decisions based on evidence and data, but when we can’t perform our own research by observing the behaviors of…

Read more →
Experience

Behavior-Driven Development (BDD): A Common Language for Cross-functional Teams

Effective communication is paramount in a cross-functional team delivering a software product to business stakeholders. The development process involves many people, including developers, testers and business analysts, and if they do not use a common communication framework, business requirements and test suites will become unmaintainable over time. A common language framework should be adopted to…

Read more →
Experience

How to Make Your Site Responsive Across Mobile Devices

So you have a great digital experience that you want to take mobile. Good for you! But have you done your homework? According to comScore, mobile devices now claim 2 of every 3 minutes spent online. Adobe likewise reports that 38% of people will ditch a website with an unappealing layout -- but mobile devices…

Read more →
Experience

What Super Mario Bros. Taught Me About User Interface Design

“Daddy, why is Mario orange when he has fire?” That was a question my then five-year-old son asked as we were eating breakfast together one day. The answer, which I’ve known for 30 years, was something I never gave much thought. “It’s so that when you look at him you remember whether or not you…

Read more →
Experience

UI Toolkit: The Necessary Deliverable for Responsive Design

In today’s web design world, designing responsively has two meanings: (1) designing user-friendly and efficient UI, and (2) building sites with a design that accommodates end-users from any device. An exemplary site should achieve both of these goals. No matter the size of the site, responsive design can be incredibly complicated --but it doesn’t have…

Read more →

Editor's Pick

Workforce Solutions

4 Key questions to ask your IT talent provider

This will come as no surprise—it’s getting harder and harder to find qualified IT talent. The unemployment rate…

Read more →
Strategy + Insights

Brief: Create a pragmatic application modernization plan

It’s easy to get overwhelmed at the prospect of updating an entire portfolio of applications. But moving forward…

Read more →
Technology

Outlook: Where Is RPA Headed?

This article series began with examining what robotic process automation (RPA) is. It then made the case for…

Read more →
Operational Excellence

14 Must-Know Mobile App Best Practices

Mobile technology use is at an all time high as 80 percent of internet surfers now own a…

Read more →