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Operational Excellence

Improve the quality of your QA program with the QA maturity model

Do you test your solutions only after they’re developed? Or do you include QA testing from the start and have it baked in through every phase of your development process? Most organizations fall somewhere between those two ends of the spectrum. And knowing where you fall is the key to moving toward the Agile, continuous…

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Operational Excellence

5 Ways BPM Consultants Improve Change Management

Change is hard. Have you ever heard the following objections to innovation from your organization? “My department is unique.” “That sounds great in theory, but it wouldn't work in our environment.” “An outsider doesn’t understand the way we operate.” Business Process Management (BPM) consultants hear these objections at the beginning of virtually every project we…

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Operational Excellence

Planning Your Post-Merger Integration Journey

Being adaptive to what’s happening in the market, connecting everything inside the operation, driving cost out of the business—these things are challenging enough in a static environment, but what happens when companies find themselves needing to deliver all this and more while planning for an M&A event? Even amidst the challenge of change, you can…

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Operational Excellence

Three Keys to a Successful Transition from PM to Scrum Master

As organizations adopt Agile and Scrum, one of the first steps is to create the scrum team. For the most part, we can map the typical waterfall role to the scrum role. Development team: responsible for building the product - developers, testers, designers and anyone else who has a hands-on role in developing the product.…

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Operational Excellence

Why Your Agile Team Should Use Relative Story Point Estimation

To state it plainly, estimating software development projects is no easy feat. A traditional waterfall approach involves a lengthy requirements gathering effort, resulting in complex documentation and a project plan with estimated hours and dollars. Today, Agile development methodologies have largely become the new normal, with a key benefit of providing the ability to quickly…

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Operational Excellence

Creating Non-Traditional Value Streams with a Capability Model

The Capability Model and the Value Stream are important tools to an organization for different reasons. The Capability Model, a model of an organization’s ability to successfully perform a business activity, helps an organization understand the capabilities developed through the execution of the business model and makes the executive decision-making process more seamless. Likewise, Value…

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Operational Excellence

Operational Readiness: 3 Keys to a Successful Takeoff for Any Large-Scale System

After you’ve spent months preparing for the launch of a large-scale initiative, the last thing you want to experience is a deployment debacle due to untested systems and unprepared users. I recently attended a project management training class that referenced one of the airline industry’s worst. It’s a textbook example of what can happen at…

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Operational Excellence

How to Streamline Quality Assurance for Agile Scrum Development

I have learned over the years that tried and true quality assurance (QA) practices work great in a waterfall approach. QA is regimented by nature and lends itself perfectly to the methodical nature of waterfall development, only with a lot of extra fluff. Can we cut out some of that fluff to match the streamlined…

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Operational Excellence

A Logical Approach to Requirements Gathering

Requirements gathering is a critical, foundational step in all software development. It will either set the project on a course to great success if done well or doom it to failure if done poorly. As Janet Leon pointed out in her blog, The True Cost of a Software Bug, the earlier you catch a bug…

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Operational Excellence

7 Ways to Effectively Manage a Product Owner Backlog

Product backlog management is an art form that requires relentless attention. As a Product Owner, it’s your responsibility to run a well-oiled machine and keep the product backlog healthy. This includes accommodating stakeholders, development teams, and most importantly, users. But how do you manage a product backlog in a way that is effective and results-driven?…

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Editor's Pick

Workforce Solutions

4 Key questions to ask your IT talent provider

This will come as no surprise—it’s getting harder and harder to find qualified IT talent. The unemployment rate…

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Strategy + Insights

Brief: Create a pragmatic application modernization plan

It’s easy to get overwhelmed at the prospect of updating an entire portfolio of applications. But moving forward…

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Technology

Outlook: Where Is RPA Headed?

This article series began with examining what robotic process automation (RPA) is. It then made the case for…

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Operational Excellence

14 Must-Know Mobile App Best Practices

Mobile technology use is at an all time high as 80 percent of internet surfers now own a…

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