Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Celerity helps leading healthcare nonprofit mature into a Responsive Enterprise: Innovation experts at Celerity used a design thinking and innovation approach to navigate disruptions from the global pandemic for a worldwide leader in the fight against cancer
Celerity helps leading healthcare nonprofit mature into a responsive enterprise Innovation experts at Celerity used a design thinking and innovation approach to navigate disruptions from the global pandemic for a worldwide leader in the fight against cancer Services Engagement at-a-glance To find new ways to advance its mission and build greater engagement…
Read more →
Agile assessment of mindset and maturity levels: Many opportunities revealed to enhance the Agile adoptions and decision making
Agile assessment of mindset and maturity levels Many opportunities revealed to enhance the Agile adoptions and decision making Services Engagement at-a-glance To drive transparency, decision-making, team empowerment, and focus on predictable outcomes across one of its most high-profile engineering divisions, our client-an industry leader in the software, hardware, and consumer electronics arena-turned…
Read more →
Agile approach to program management helps national federal credit union achieve ACET Baseline maturity
Agile approach to program management helps national federal credit union achieve ACET Baseline maturity To strengthen cybersecurity preparedness and meet its annual National Credit Union Association (NCUA) assessment, our client, a national federal credit union, turned to the experts at Celerity. Results of the engagement include: Remediating 14 outstanding gaps identified during previous NCUA…
Read more →
Responsive Enterprise
Serving the unbanked population, Pt. 2: A closer look at the costs of being unbanked in America
In the first article in our series on financial inclusion and how traditional institutions can better serve underbanked and unbanked populations in the US, we broke down the three reasons more than 40 million people are underserved by traditional banking institutions: the high cost of services, inaccessible services, and a growing lack of trust in…
Read more →
Sprint velocity increases by 400% after Celerity improves a national credit union’s organizational alignment: Instilling an Agile mindset to increase effectiveness and team velocity
Sprint velocity increases by 400% after Celerity improves a national credit union's organizational alignment Teams are now in sync about Agile practices, a customer-centric mindset and delivering business value to a $20B portfolio of clients Organizational alignment engagement at-a-glance To address backlogs and sluggish progress during a platform migration within the IT operations group at a…
Read more →
Improving the mortgage underwriting process: Breaking down silos and shortening the underwriting process timeline
Improving the mortgage underwriting process Breaking down silos and shortening the underwriting process timeline Using process mapping to help save 900,000 hours of effort each year. The underwriting department of a national credit union was struggling. In the midst of an increase in application volumes, the department became highly backed up. Loans were taking 4 to 6 weeks to underwrite, compared…
Read more →
Realizing the benefits of automation: Implementing robotic process automation for reduced cycle times, improved efficiency and cost savings
Realizing the benefits of automation Implementing robotic process automation for reduced cycle times, improved efficiency and cost savings The development of just a few automated processes resulted in nearly $600K in annual savings. On the road to improved efficiencies through robotic process automation (RPA), a large credit union faced challenges. Multiple key processes within…
Read more →
Responsive Enterprise
What's new in nonprofit transformation?: With Julia Fitzgerald, from American Lung Association, and Ryan Hatcher, from Leukemia and Lymphoma Society
On June 3rd, Celerity hosted a LinkedIn LIVE Health + Life Sciences panel discussion, Evolving Organizations, Responsive Enterprise. These talks are always fun, but this one was especially important to me. How often do you get to talk with leaders whose healthcare associations touch millions of people impacted by blood cancer or lung problems? I…
Read more →
People + change management
Engage and empower people with SEALSM Change Management Lead a focused approach to drive + enable change Celerity provides a comprehensive solution to lead and implement organizational change management strategies that help operationalize change at all levels of your organization. Our SEALSM framework recognizes that people are at the center of everything we do…
Read more →
Process mapping: Using process design and process reengineering to integrate a new platform and business acquisition
Process mapping Analyzing processes to identify areas of improvement and optimize process efficiency Process mapping unlocks key benefits—increased profitability, decreased risk, and better experiences. The real estate equity lending department in a national credit union needed help. Their approval cycle times were long—often lasting a month or more. Frequently, applicants sitting through the long…
Read more →Most Popular Insights
Customer experience
Infographic: Move your data to the intelligent edge with Azure
Enterprise Agility
Who will shape the next big disruption in the mortgage lending arena?
Data at the edge, vol. II: Enriched business intelligence
Operational Excellence
How do you feel about telehealth now?
Technology
Why do companies struggle with digital transformation?
Editor's Picks
Operational Excellence
Leading people through forced change
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
Customer experience
So you have a journey map. Now what?
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
RPA in 2020
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
LinkedIn LIVE events
Bouncing forward
Last week, I got to sit down with Dan Murray, advisor at Quantum Metric and former CDO of Bed Bath & Beyond. Dan is whip smart and has ...
Bouncing forward
Recently, Anoop Warrier, former Head of Digital for SunTrust Bank, spent some time with me discussing digital transformation and leadership ...
Bouncing forward
The business world won’t be bouncing back from COVID-19. Instead, some businesses will “bounce forward” with the help of three key ...
Webinars + podcasts
On-Demand Webinar: How Responsive Enterprises thrive in uncertain times
When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...
Activate your journey map
Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...
Harnessing innovation at scale
Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...