INSIGHTS

Knowledge is power.
Read our latest insights.

Celerity helps leading healthcare nonprofit mature into a Responsive Enterprise: Innovation experts at Celerity used a design thinking and innovation approach to navigate disruptions from the global pandemic for a worldwide leader in the fight against cancer

Insights Celerity helps leading healthcare nonprofit mature into a responsive enterprise Innovation experts at Celerity used a design thinking and innovation approach to navigate disruptions from the global pandemic for a worldwide leader in the fight against cancer Services Engagement at-a-glance To find new ways to advance its mission and build greater engagement…

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Agile assessment of mindset and maturity levels: Many opportunities revealed to enhance the Agile adoptions and decision making

Insights Agile assessment of mindset and maturity levels Many opportunities revealed to enhance the Agile adoptions and decision making Services Engagement at-a-glance To drive transparency, decision-making, team empowerment, and focus on predictable outcomes across one of its most high-profile engineering divisions, our client-an industry leader in the software, hardware, and consumer electronics arena-turned…

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Agile approach to program management helps national federal credit union achieve ACET Baseline maturity

Insights Agile approach to program management helps national federal credit union achieve ACET Baseline maturity To strengthen cybersecurity preparedness and meet its annual National Credit Union Association (NCUA) assessment, our client, a national federal credit union, turned to the experts at Celerity. Results of the engagement include: Remediating 14 outstanding gaps identified during previous NCUA…

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Responsive Enterprise

Serving the unbanked population, Pt. 2: A closer look at the costs of being unbanked in America

In the first article in our series on financial inclusion and how traditional institutions can better serve underbanked and unbanked populations in the US, we broke down the three reasons more than 40 million people are underserved by traditional banking institutions: the high cost of services, inaccessible services, and a growing lack of trust in…

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Sprint velocity increases by 400% after Celerity improves a national credit union’s organizational alignment: Instilling an Agile mindset to increase effectiveness and team velocity

Insights Sprint velocity increases by 400% after Celerity improves a national credit union's organizational alignment Teams are now in sync about Agile practices, a customer-centric mindset and delivering business value to a $20B portfolio of clients Organizational alignment engagement at-a-glance To address backlogs and sluggish progress during a platform migration within the IT operations group at a…

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Improving the mortgage underwriting process: Breaking down silos and shortening the underwriting process timeline

Insights Improving the mortgage underwriting process Breaking down silos and shortening the underwriting process timeline Using process mapping to help save 900,000 hours of effort each year. The underwriting department of a national credit union was struggling. In the midst of an increase in application volumes, the department became highly backed up. Loans were taking 4 to 6 weeks to underwrite, compared…

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Realizing the benefits of automation: Implementing robotic process automation for reduced cycle times, improved efficiency and cost savings

Insights Realizing the benefits of automation Implementing robotic process automation for reduced cycle times, improved efficiency and cost savings The development of just a few automated processes resulted in nearly $600K in annual savings. On the road to improved efficiencies through robotic process automation (RPA), a large credit union faced challenges. Multiple key processes within…

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Responsive Enterprise

What's new in nonprofit transformation?: With Julia Fitzgerald, from American Lung Association, and Ryan Hatcher, from Leukemia and Lymphoma Society

On June 3rd, Celerity hosted a LinkedIn LIVE Health + Life Sciences panel discussion, Evolving Organizations, Responsive Enterprise. These talks are always fun, but this one was especially important to me. How often do you get to talk with leaders whose healthcare associations touch millions of people impacted by blood cancer or lung problems? I…

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People + change management

Insights Engage and empower people with SEALSM Change Management Lead a focused approach to drive + enable change Celerity provides a comprehensive solution to lead and implement organizational change management strategies that help operationalize change at all levels of your organization. Our SEALSM framework recognizes that people are at the center of everything we do…

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Process mapping: Using process design and process reengineering to integrate a new platform and business acquisition

Insights Process mapping Analyzing processes to identify areas of improvement and optimize process efficiency Process mapping unlocks key benefits—increased profitability, decreased risk, and better experiences. The real estate equity lending department in a national credit union needed help. Their approval cycle times were long—often lasting a month or more. Frequently, applicants sitting through the long…

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Editor's Picks

Why do companies struggle with digital transformation?

Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

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Customer experience

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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LinkedIn LIVE events

digital-first

Bouncing forward

Last week, I got to sit down with Dan Murray, advisor at Quantum Metric and former CDO of Bed Bath & Beyond. Dan is whip smart and has ...

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the Age of the Customer

Bouncing forward

Recently, Anoop Warrier, former Head of Digital for SunTrust Bank, spent some time with me discussing digital transformation and leadership ...

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0720_LinkedInLive_Ken_LPv3

Bouncing forward

The business world won’t be bouncing back from COVID-19. Instead, some businesses will “bounce forward” with the help of three key ...

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Webinars + podcasts

Sign up to watch Celerity webinar recording

On-Demand Webinar: How Responsive Enterprises thrive in uncertain times

When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...

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activate journey map

Activate your journey map

Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...

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innovation at scale

Harnessing innovation at scale

Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...

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