INSIGHTS

Knowledge is power.
Read our latest insights.

Cloud Services

Infographic: Move your data to the intelligent edge with Azure

What do we mean when we talk about moving data to the "intelligent edge?" At its core, we mean getting the right information in the right place at the right time. With 2.5 quintillion bytes of data created every day, that task is far easier said than done for most companies. Fortunately, tools like Microsoft…

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Operational Excellence

Improve the quality of your QA program with the QA maturity model

Do you test your solutions only after they’re developed? Or do you include QA testing from the start and have it baked in through every phase of your development process? Most organizations fall somewhere between those two ends of the spectrum. And knowing where you fall is the key to moving toward the Agile, continuous…

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Strategy + Insights

Brief: Create a pragmatic application modernization plan

It’s easy to get overwhelmed at the prospect of updating an entire portfolio of applications. But moving forward without a clear strategy can be even costlier. Download our complimentary two-page brief, Application Overload: Practical Advice for Keeping Your Applications Current to discover: 4 Costly Risks to Outdated Apps See the risks your business takes by…

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Cloud Services

Brief: Strengthen your security posture against today’s cyberattacks

More cloud adoption means that an increasing amount of sensitive business data is vulnerable to exposure. It’s now more important than ever to create an effective security posture in an “always-on” world. Proper security planning can save your organization serious legal and financial consequences. Gone are the days when a simple security approach was enough.…

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Strategy + Insights

Deliver growth, enable results: Tools for change toolkit

It’s a myth that real change needs to take years. But it does often require outside expertise. We helped a large U.S. credit union overhaul their processes and achieve measurable business progress in only a matter of months. With an experienced partner and a pragmatic strategy, you, too, can implement real change that aligns with…

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Strategy + Insights

Guide: Build a case for change

You’ve made the decision: now is the time to enact change in your organization. But where do you begin? Download our guide, Build a Case for Change to Support Your Vision, to help you: Solidify your purpose and reason for changeDefine all the internal and external factors that could influence the success of your planAsk…

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Experience

Guide: Create insight from customer stories

Customers tell stories through your business data, so you already know exactly what they want. But how do you interpret all that information? Our guide, Create Insight from Customer Data, will help you interpret customer data and become more customer-centric. Starting today your business can promote a deeper understanding of your customer through the stories…

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Experience

Guide: 7 Ways to be more customer-centric today

Change can happen even in the smallest actions. Our 7 Ways to Be More Customer-Centric Today outlines pragmatic changes you can make now to focus on your customer and transform your business. Download the guide today to get: Seven actionable steps you can take today to align to your customerA jumpstart on building a customer-centric…

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Strategy + Insights

Website Design: Making the Case for Modular Design

The digital and marketing landscapes are shifting. User expectations are becoming more and more demanding and customers anticipate a timely, personalized, and integrated experience with your brand across all devices and channels. Creating great digital experiences isn’t a one-time deal. As you learn more about your users and their behaviors, you need to be able…

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Operational Excellence

5 Ways BPM Consultants Improve Change Management

Change is hard. Have you ever heard the following objections to innovation from your organization? “My department is unique.” “That sounds great in theory, but it wouldn't work in our environment.” “An outsider doesn’t understand the way we operate.” Business Process Management (BPM) consultants hear these objections at the beginning of virtually every project we…

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Editor's Picks

Strategy + Insights

Why do companies struggle with digital transformation?

2020 is here, and with it comes a new set of challenges. The next decade will see companies…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

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Customer Centricity

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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Cloud Services

RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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