INSIGHTS

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Experience

Behavioral Design for the Everyday Brain

Designing for rational decision makers is designing for an audience that doesn't exist. How can our understanding of cognitive biases help us build experiences that users will love? Loss. It’s a four-letter word with more power over your decision making than you may know. A Cal State San Marcos professor studying motivation turned his classroom…

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Operational Excellence

Planning Your Post-Merger Integration Journey

Being adaptive to what’s happening in the market, connecting everything inside the operation, driving cost out of the business—these things are challenging enough in a static environment, but what happens when companies find themselves needing to deliver all this and more while planning for an M&A event? Even amidst the challenge of change, you can…

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Technology

Outlook: Where Is RPA Headed?

This article series began with examining what robotic process automation (RPA) is. It then made the case for why you should implement RPA in your organization. Following that was an examination of when to use RPA. Most recently, we covered how to scale RPA. This final article examines where RPA is headed. The most powerful…

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Technology

Top Uses for Robotic Process Automation

In our previous post, we discussed what robotic process automation (RPA) is, distinguishing it from other automation tools, and provided a taxonomy of RPA using industry examples. We’ll discuss five reasons why you should use RPA. We’ll again provide real-world examples for each reason, demonstrating the tangible, quantifiable benefits RPA can bring. Profitability If you…

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Technology

When to Use RPA: Necessary vs. Profitable Characteristics

In our previous post, we discussed five reasons why you should use robotic process automation (RPA) to optimize your business processes. We talked about profitability, rapidity, efficiency, interoperability, and traceability. This post will cover when to use RPA. It’s not a silver bullet for every problem your business has, but when applied correctly, it can…

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Technology

The Keys to Scale RPA

Imagine for a moment that you’re a mortgage analyst at XYZ Mortgage. Part of your job involves opening each loan application document emailed to you, opening the attached Excel file, copying the property address from cell A4 on the second sheet, and pasting that data into the United States Postal Service’s (USPS) address validation website.…

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Technology

What is RPA? Robotic Process Automation Explained

From the robots in Amazon warehouses to the Internet of Things, automation is becoming more commonplace in sectors previously unoccupied by robots. The financial benefits of automation are predicted to be nearly $2 trillion globally. Financial services firms have embraced automation on the front end, implementing solutions such as algorithmic trading. However, the potential for…

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Operational Excellence

Three Keys to a Successful Transition from PM to Scrum Master

As organizations adopt Agile and Scrum, one of the first steps is to create the scrum team. For the most part, we can map the typical waterfall role to the scrum role. Development team: responsible for building the product - developers, testers, designers and anyone else who has a hands-on role in developing the product.…

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Strategy + Insights

The Benefits of Agile for the Team

It's the typical Agile transformation story. Management hears about the marvels of Agile. Team attends Agile training. Team starts Agile project. Team sees little to no results and insist Agile doesn’t work and it would be so much faster if they just went back to what they had before. Sound familiar? As we undergo Agile…

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Operational Excellence

Why Your Agile Team Should Use Relative Story Point Estimation

To state it plainly, estimating software development projects is no easy feat. A traditional waterfall approach involves a lengthy requirements gathering effort, resulting in complex documentation and a project plan with estimated hours and dollars. Today, Agile development methodologies have largely become the new normal, with a key benefit of providing the ability to quickly…

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Editor's Pick

Workforce Solutions

4 Key questions to ask your IT talent provider

This will come as no surprise—it’s getting harder and harder to find qualified IT talent. The unemployment rate…

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Strategy + Insights

Brief: Create a pragmatic application modernization plan

It’s easy to get overwhelmed at the prospect of updating an entire portfolio of applications. But moving forward…

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Technology

Outlook: Where Is RPA Headed?

This article series began with examining what robotic process automation (RPA) is. It then made the case for…

Read more →
Operational Excellence

14 Must-Know Mobile App Best Practices

Mobile technology use is at an all time high as 80 percent of internet surfers now own a…

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