Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Customer experience
Whitepaper: Building the Responsive Enterprise
As the winds of change blow stronger, businesses need to bend with them or risk breaking altogether. For leaders, that means creating teams and structures that support operational resilience, increase flexibility, and use change to sustain value and create differentiation. In this whitepaper, Celerity analyzes the market forces conspiring to make adaptability a business imperative.…
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Customer experience
Bouncing forward: Leading digital transformation
Nonprofits and member associations have had to reconcile a rapid digital pivot with their event strategy due to the pandemic. Jay Brodsky, the CDO for The American Geophysical Union, was faced with the challenge of moving AGU2020, their signature event, from an in-person celebration of science and research to a virtual event, all without losing…
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Customer experience
Leading an Agile transformation: Develop the Agile mindset and Agile methodologies that lead to success
As a leader of an Agile transformation, it's your job to empower teams and manage change as the entire organization works to continuously improve. One of the keys to achieving optimal agility is to instill an Agile mindset and a roadmap for continuous learning and improvement. But what else is critical to both scaling Agile…
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Customer experience
Bouncing forward: Rethinking business for a digital-first world
Last week, I got to sit down with Dan Murray, advisor at Quantum Metric and former CDO of Bed Bath & Beyond. Dan is whip smart and has worked on several massive ecommerce re-platformings for companies like Target and Sprint to name a few. As a true movie buff, Dan won our game of “who…
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Customer experience
Infographic: Move your data to the intelligent edge with Azure
Enterprise Agility
Who will shape the next big disruption in the mortgage lending arena?
Data at the edge, vol. II: Enriched business intelligence
Operational Excellence
How do you feel about telehealth now?
Technology
Why do companies struggle with digital transformation?
Editor's Picks
Operational Excellence
Leading people through forced change
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
Customer experience
So you have a journey map. Now what?
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
RPA in 2020
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
LinkedIn LIVE events
Bouncing forward: Leading digital transformation
Learn how digital transformation is giving forward-thinking organizations the opportunity to...
Bouncing forward: Change management and customer experience
How can you achieve large-scale change management that improves both the customer experience...
Bouncing forward: Business resilience in the next normal
In a world that is increasingly going digital-first, how do you enable true transformation? Dan Murray...
Webinars + podcasts
Harnessing innovation at scale
Harnessing innovation can be painful and disruptive unless you turn an innovation process into....
Service blueprinting explained
Service blueprinting can help optimize processes that set the stage for increased employee...
TechVibe podcast: Bouncing forward
Celerity CEO Ken Quaglio joined the Pittsburgh Tech Council’s TechVibe podcast to discuss...
