Why do companies struggle with digital transformation?
Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
Remember the days when, if you needed a new coffee maker and a cookbook, you’d drive to a department store, then to a bookstore? Then Amazon came along and, with a few clicks, it provided the convenience of buying both items from your sofa and offered options for the best price. Amazon became the one-stop…
Read more →Requirements gathering is a critical, foundational step in all software development. It will either set the project on a course to great success if done well or doom it to failure if done poorly. As Janet Leon pointed out in her blog, The True Cost of a Software Bug, the earlier you catch a bug…
Read more →Companies have a history of creating lengthy documentation that bogs down software development. In this “pre-Agile” era, requirements were established up front, testing didn’t occur until Agile methodologies developed, and the customer wasn’t involved until they were given the end product. Modifications and changes could cause an entire project to go way over budget or…
Read more →Remember ‘song time’ in Kindergarten, when your friends would all join together in a sing-along? My favorite was, “Old MacDonald,” because the simple melody and repetition could convince even the shyest person to sing. Old MacDonald had a farm, E-I-E-I-OH And on that farm there were some ducks, E-I-E-I-OH The song repeated with cows mooing…
Read more →Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…
When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…
As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…
Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…
Despite more than a year of pandemic disruption and consumer hesitancy, sales of luxury car brands echo the growth of the S&P 500, ...
As the staggering pace of technological transformation continues, organizations are working tirelessly to not only adapt, but thrive. I had ...
Celerity is known for being a place where people with disruptive ideas about enterprise transformation can connect. Recently, I hosted ...
When disruption reigns, let your customers show you the way with Customer-Centricity, Operational Effectiveness and Agility Business as ...
Why is activating a journey map difficult? As organizations digitally evolve and transform, every aspect of the customer journey is mapped. ...
Harnessing innovation can be painful and disruptive unless you turn an innovation process into part of your company’s everyday routine. ...