INSIGHTS

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Read our latest insights.

Enterprise Agility

Bouncing forward: Leading digital transformation

Nonprofits and member associations have had to reconcile a rapid digital pivot with their event strategy due to the pandemic. Jay Brodsky, the CDO for The American Geophysical Union, was faced with the challenge of moving AGU2020, their signature event, from an in-person celebration of science and research to a virtual event, all without losing…

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Enterprise Agility

Leading an Agile transformation

As a leader of an Agile transformation, it's your job to empower teams and manage change as the entire organization works to continuously improve. One of the keys to achieving optimal agility is to instill an Agile mindset and a roadmap for continuous learning and improvement. But what else is critical to both scaling Agile…

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Enterprise Agility

Bouncing forward

Last week, I got to sit down with Dan Murray, advisor at Quantum Metric and former CDO of Bed Bath & Beyond. Dan is whip smart and has worked on several massive ecommerce re-platformings for companies like Target and Sprint to name a few. As a true movie buff, Dan won our game of “who…

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Enterprise Agility

Bouncing forward

The business world won’t be bouncing back from COVID-19. Instead, some businesses will “bounce forward” with the help of three key enablers. That’s the premise we cover in this LinkedIn LIVE discussion on how to achieve business resilience in an Age of Uncertainty. In this wide-ranging conversation, Celerity CEO Ken Quaglio and I explore the…

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Editor's Picks

Strategy + Insights

Why do companies struggle with digital transformation?

Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

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Customer Centricity

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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Cloud Services

RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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LinkedIn LIVE events

Bouncing forward: Leading digital transformation

Learn how digital transformation is giving forward-thinking organizations the opportunity to...

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Bouncing forward: Change management and customer experience

How can you achieve large-scale change management that improves both the customer experience...

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Bouncing forward: Business resilience in the next normal

In a world that is increasingly going digital-first, how do you enable true transformation? Dan Murray...

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Webinars + podcasts

Harnessing innovation at scale

Harnessing innovation can be painful and disruptive unless you turn an innovation process into....

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Service blueprinting explained webinar

Service blueprinting explained

Service blueprinting can help optimize processes that set the stage for increased employee...

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TechVibe Podcast interview with Ken Quaglio

TechVibe podcast: Bouncing forward

Celerity CEO Ken Quaglio joined the Pittsburgh Tech Council’s TechVibe podcast to discuss...

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