INSIGHTS

Knowledge is power.
Read our latest insights.

Operational Excellence

Report: The state of digital transformation today

Wherever you were on your technology modernization journey at the start of 2020, COVID-19 has likely caused sizable changes in your business. Many organizations have been pleasantly surprised by the ROI they’ve experienced from COVID’s “forced” digital business transformation. Are you using this opportunity to its full advantage? We surveyed C-suite and technology executives across…

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Enterprise Agility

Bouncing forward: Leading digital transformation

Nonprofits and member associations have had to reconcile a rapid digital pivot with their event strategy due to the pandemic. Jay Brodsky, the CDO for The American Geophysical Union, was faced with the challenge of moving AGU2020, their signature event, from an in-person celebration of science and research to a virtual event, all without losing…

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Enterprise Agility

Leading an Agile transformation

As a leader of an Agile transformation, it's your job to empower teams and manage change as the entire organization works to continuously improve. One of the keys to achieving optimal agility is to instill an Agile mindset and a roadmap for continuous learning and improvement. But what else is critical to both scaling Agile…

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Operational Excellence

4 Steps to get started with telehealth

Today’s global pandemic is putting the demand for telehealth at an all-time high, and barriers to consumer adoption have quickly fallen away. In the future new-normal, the industry will be expected to continue offering these services, creating new revenue streams, providing options for patients and delivering greater flexibility for physicians. This infographic will help you…

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Editor's Picks

Strategy + Insights

Why do companies struggle with digital transformation?

Companies of all sizes are faced with industry disruption, new technologies, and changing customer needs. Organizations with outdated…

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Operational Excellence

Leading people through forced change

When employees face disruptive change, they are often spurred on because there is a well-founded “why”—a justification for…

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Customer Centricity

So you have a journey map. Now what?

As organizations strive to become more customer-centric, journey mapping has become an integral tool to help organizations get…

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Cloud Services

RPA in 2020

Mindless. Repetitive. Tedious. Necessary. Some of the most important functions in your business are cyclical, manual processes. Often…

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LinkedIn LIVE events

Bouncing forward: Leading digital transformation

Learn how digital transformation is giving forward-thinking organizations the opportunity to...

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Bouncing forward: Change management and customer experience

How can you achieve large-scale change management that improves both the customer experience...

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Bouncing forward: Business resilience in the next normal

In a world that is increasingly going digital-first, how do you enable true transformation? Dan Murray...

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Webinars + podcasts

Harnessing innovation at scale

Harnessing innovation can be painful and disruptive unless you turn an innovation process into....

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Service blueprinting explained webinar

Service blueprinting explained

Service blueprinting can help optimize processes that set the stage for increased employee...

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TechVibe Podcast interview with Ken Quaglio

TechVibe podcast: Bouncing forward

Celerity CEO Ken Quaglio joined the Pittsburgh Tech Council’s TechVibe podcast to discuss...

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