CX research Archives - Celerity

McKesson — Healthcare Services Provider

Delivering digital prototypes based on empirical evidence to reduce erosion and increase annual operating profit

OhioHealth

Using Product Thinking to improve health system employee efficiency, effectiveness and productivity

Randstad

Innovating the future of recruiting and work

Randstad

Creating a people-first organization

CapitalOne – Leading National Bank

Rapid response in a crisis

TEGNA – Broadcast Media Company

User centered design

Charter Communications – Leading Telecom Provider

Organizational alignment

Navy Federal Credit Union – Major National Credit Union

Modernizing enterprise technology

Fresenius – National Premier Dialysis Provider

Scheduling innovation

Freddie Mac – Leading Financial Institution

Piloting RPA: Leading a Powerful First Journey Into Automation

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