Work
Customer experience
TEGNA – Broadcast Media Company
User centered design
Navy Federal Credit Union – Major National Credit Union
Operational risk management
Charter Communications – Leading Telecom Provider
Organizational alignment
Navy Federal Credit Union – Major National Credit Union
IT Governance
Navy Federal Credit Union – Major National Credit Union
Modernizing enterprise technology
SOMOS – Telecommunications Management Leader
Creating an Agile mindset and operating model
Fresenius – National Premier Dialysis Provider
Scheduling innovation
Freddie Mac – Leading Financial Institution
Managing change: Guiding 1500 loan Servicers through new processes
Freddie Mac – Leading Financial Institution
Piloting RPA: Leading a Powerful First Journey Into Automation
CapitalOne – Leading National Bank