Improving Automation and Process Controls for a Technology Program Management Office
A public, GSE for the secondary mortgage market, was undergoing a large transformation initiative focused on automating control processes using Appian, a sophisticated business process management tool. They sought partnership with a cross-functional team to implement solutions to improve cycle time, transparency, and change control.
Celerity approached the project by evaluating and designing process solutions, and leveraging Agile methodologies and effective user stories. The efforts also included program and change management specialists who worked with the end-users to create an effective course of action for release.
By keeping documentation sprints ahead of the development sprints, the development team had the context necessary to maintain an efficient delivery schedule for two re-engineered segments of the delivery process, which set the foundation to replace the former controls management application.
The Acceleration? In just six months, Celerity worked closely with the client team to reduce project delivery cycle time by over 50% and train over 80 new users in the application.
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